AMS

A. Adam's Mobility Services will guarantee your purchase against faulty manufacture. If your item is defective upon receipt through faulty manufacture Adam's Mobility will replace your item on return of the item unused and in its original packaging. You must inform us of this within 5 days of receipt of the goods including weekends. You must email us to get authorisation prior to returning the goods.

If an item is returned, Shipping and handling fees are not refundable.

We endeavour to make every effort to make your purchases with us as pleasant as possible. We guarantee your satisfaction, and will go the extra mile to make sure you enjoy our products as much as we do and the many customers that have purchased from us.

If you are unhappy with any part of our service please contact us at sales@adamsmobility.co.uk.

Q. What is your warranty arrangement?

A. Adam's Mobility Services Limited warrants to the original retail purchaser for those periods set forth below that all new products shall be free from failure caused by defects in material and workmanship when used under normal conditions in a normal manner. The obligation of the company under this warranty consists only of repairing or replacing, at the company's option, any part, which is proved to be defective in material or factory workmanship. The company reserves the right to require the return of defective material to verify the claim. All costs, such as labour, transportation, and loss of use, associated with the replacement of defective parts and components are not covered under this warranty.

TERMS OF WARRANTY
The product is warranted for a period of twelve (12) months from date of purchase by original user. If used commercially, the warranty is ninety (90) days from date of purchase by the original purchaser. If the product is rented or otherwise used as a demonstrator, the warranty period begins on the date of invoice. Repair parts are warranted for a period of ninety (90) days from date of purchase. Replacement parts used in warranty repairs are warranted for a period of ninety (90) days or the balance of the warranty period, whichever is longer.

WARRANTY EXCLUSIONS
1.   ABS plastic housings and footrest covers (wear items and not warranted).
2.   Tyres (wear items and not warranted).
3.   Decoration and bulbs (wear items and not warranted).
4.   Self repair or replacement parts without permission by the manufacturer.
5.   Damaged parts resulting from an accident.
6.   Damage caused by improper operation, maintenance or storage.
7.   Damage caused by commercial use or use other than normal.

CONDITIONS WHICH WILL VOID THE WARRANTY
This warranty will be void if the product has been subjected to negligence, abuse, misuse, accidental damage, improper operation, improper maintenance, or improper storage. The warranty is also void if damage is due to unauthorised modifications or alterations.

DISCLAIMER
THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, IMPLIED OR EXPRESSED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ADAM MOBILITY SERVICE LIMITED FURTHER DISCLAIMS LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO INCLUDE BUT NOT LIMITED TO, PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM ANY DEFECT IN THE PRODUCT.